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Home
About
Services
Managed Services
Workstation Servicing and Building
Network Design and Consultation
IT Consulting
Remote Network Administration and Monitoring
Colocation Services
The Cloud
Data Security
Data Protection
Disaster Recovery
IT Outsourcing
Automated Onsite and Offsite Backup Solutions
Business Phone Systems
Network Infrastructure
Video Surveillance and Burglar Alarms
Contact
Darling & Wilson – Submit a Ticket
Darling & Wilson - Submit a Ticket
Information of requester
Your Name
*
First
Last
Your Email
*
Enter Email
Confirm Email
Is this request for you or on the behalf of someone else?
Self
Another User
What can we help you with today?
*
New Workstation
Workstation Issue
New Access Request
Printer/Scanner Issue
Suggest Changes to the form
Other
Name of User
First
Last
Email of User
New Access Request
What access is being requested?
Select All
Computer Login
Email
Other
Name of User
*
First
Last
User to copy credentials from
*
Specify 'Other'
Printer/Scanner Issue
Which printer is having the issue?
OfficeJet Pro 8600
Julie's Laserjet P2055DN
Maureen's LaserJet P2055DN
Josh's LaserJet P3015
Maureen's Fujita
Workstation being used?
*
Briefly describe the issue.
*
Other Issue
Briefly explain what you need help with.
*
Workstation Issue
What seems to be the issue with your workstation?
*
Web Browser
Slow/No Internet
Workstation Wont Start
Randomly Shuts Down
Program Wont Start / Is Having Issues
Other
Please describe the issue
*
New Workstation
Is this tied to an existing ticket? (did a tech send you here to fill this out)
*
Yes
No
Ticket Number
*
What software will need to be installed?
*
Adobe Acrobat
Adobe Reader
Dragon Naturally Speaking
WordPerfect
Presentations
WordPerfect Lighting
Quatro Pro
Legal Solutions Plus
Quickbooks
PCLaw
Smart Draw
Number Cruncher
PDF Creator
CEB
West Law
Word
Kofax VRS
Office365
Scandall Pro
Access
Publisher
OneNote
DropBox
Shared Calendar(s)
DCRT (revocable trust)
Evernote
Sonos
Additional Software / Remote Access
Which printer(s) does the user need access to.
OfficeJet Pro 8600
Julie's Laserjet P2055DN
Maureen's LaserJet P2055DN
Josh's LaserJet P3015
Maureen's Fujita
Will the new workstation need any peripherals?
*
Yes
No
What will this computer require?
Select All
Monitor
Mouse
Keyboard
Best way to contact you
What is the best way to contact you?
*
Company Phone
Email
Cell Phone
Cell Phone Number
*
Ext.
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